Julian
GBNo one got back to me about why my… No one got back to me about why my application was denied. I opened an account with another bank.
Aaron Chambers
GBExcellent customer service for small business owners Grasshopper's phone based customer service is the best I've run across in years. Never an automated machine, always a person - and in my experience dealing with them so far, always a knowledgeable, helpful, and patient person at that.
Brian Hulse
GBEasy Setup, but Issues The setup for my business account was quite simple and the customer support response time is excellent. However, the website leaves a bit to be desired. I am fairly computer literate, but it is just not intuitive especially when trying to open a subaccount. I actually gave up trying and will just use my single account while I decide whether or not to stay with Grasshopper. Also, the time it takes for funds to show up in the account is unreasonable in this day and age. I understand Grasshopper is trying to protect itself, but 5 days for a mobile deposit is ridiculous.
Alex
GBGreat experience so far! Great experience so far! I have been a client at Grasshopper for about 4 months now and have nothing but amazing things to say about their support team. Always friendly and helpful with any questions I have. Would recommend to anyone looking for a business bank account!
Demetrius Cooper
GBBad for complex banking Grasshopper is really good for basic banking needs but the bank is unprepared for medium to large complex business needs. My account was frozen during a critical wire transfer. It took 2 days and 5 hours on the phone with customer support to complete. I will be closing my business account and going to a more established bank.