Alyx Perry
GBOnline documentation is terrible and… Online documentation is terrible and difficult to find. There seems to be almost no help content. I MUCH prefer to help myself rather than contact support- it's always faster. Example- I could not find instructions for connecting Venmo. I found a couple of cryptic paragraphs hidden in a FAQ doc, but there were no actual instructions for doing it. When I did contact support by phone, the call was answered quickly by a native English speaker who walked me through the setup. Your great phone support may have prevented me from opening an account elsewhere.
Alex
GBGreat experience so far! Great experience so far! I have been a client at Grasshopper for about 4 months now and have nothing but amazing things to say about their support team. Always friendly and helpful with any questions I have. Would recommend to anyone looking for a business bank account!
Nimit Desai
GBAbsolute trash Absolute trash. They allow you to apply, make it seem like you are approved in order to get you to fund the account, only to turn around and decline the application. At that point, they have your money in limbo, keep it for multiple weeks, and then return a portion of it and take some as a "processing fee". Complete scam.
Peter Fox
AUDon't waste your time Don't waste your time: you'll be asked a million questions and be encouraged to do so by a positive introductory phone call - but that doesn't mean Grasshopper Bank will proceed to open your account. In my case, despite $75,000+ in idle balances and no debt , they decided they wouldn't. And then they refused to delete the confidential business information I provided. As I said, don't waste your time. Grasshopper? NOHOPER!!!
Leo sal
GBGot a commercial loan Arthur was very… Got a commercial loan Arthur was very professional & very helpful the bank is a amazing online bank I never use online banking before but now i get it! Simple and great