Nell
GBCathy was very helpful Cathy was very helpful. I had an issue setting up my account and assistance was very prompt and rectified immediately. Great service from Cathy!
Elijah Crane
GBThey were consistent They were consistent, efficient, and responded on time! Thank you, BM for your service. sending peace and love, EMCI.
Mio
GBPaul- from the Facebook chat- he was… Paul- from the Facebook chat- he was exceptional!! I had been dealing with major frustration over the app face recognition log in- (mostly that it quits recognizing my face sometimes- y’all should check into that) and out of sheer frustration I hunted y’all down on fb - right away Paul was able to help!! He was- reassuring and ready to handle business!! I felt very secure and very appreciative towards him. Trying to call y’all- is not real obviously. 0.o
Therron Radford
GBThis bank is horrible After leaving my earlier review I called the bank and I finally got some answers so the issue is resolved
KR
GBMike & Team 5 STARS Mike and the rest of the team were fantastic. I couldn’t remember my PIN number, they couldn’t reset that, which is okay but they reset my account about 5 different times and were so polite! They were timely, and definitely did their best. I wouldn’t recommend calling because I’m sure they’re incredibly busy in the call center, but I would try instagram or other social media. They aerie very fast.