First of all First of all, my call was answered relatively quickly compared to other financial institutions I have dealt with, which was a very pleasant start. The representative was very knowledgeable and answered my questions without hesitation. I am very pleased with Bank5 Connect, which is why I continued to roll-over my investment.

FANTASTIC CUSTOMER SERVICE AND RATES My first experience and I couldn't had asked for better professionalism, customer relations, and positive energy. I hope they can stay with great rates and keep the attitude I was given. I want to stay around awhile.

Excelent room services Excelent room services, i like this, and enjoy it

I should be able to transact by phone… I should be able to transact by phone not waste a phone call wait time only to be told to send an email

Redeem CD Gave instructions to redeem CD a few days after term. Called in and advised CSR you terminate and gave reason that better rate available. Sent in secure message as instructed. Received message today call Connect 5. Wanted to know reason for termination. Second time advised better rates available. Finally received funds a week after initial request.