Customer
GBWonderful customer service. recently very disappointed with our credit union of many years, we switched to Great Basin Federal Credit Union and have been thrilled to once again feel like we have a place of business where we are valued as a customer. And their rates and services are excellent as well. Thank you for restoring our faith.
Virginia Mefford
GBGreat Service We went to another credit union to open an account anddeposit a large check. At first we were basically ignored and then told to come back the next day. Our daughter recommended Great Basin CU and we were greeted and taken care of. A world of difference.
John
GBStarting over again Starting over again, GB helped me with my mortgage and switching account in my name. Thanks to Missy and her staff, I always tell my friend’s that if they want good care and respect move to Great Basin federal Credit Union.
customer
GBthey are always very helpful and make… they are always very helpful and make you fee comfortable with your questions and answers
Nick
GBAutomatic Payments I like almost everything about Great Basin except the original setup of my automatic car payment. I thought that since I set everything up online as per instructions everything was good. But apparently not, I had to call customer service to find out why my payment had not been debited. They took care of it for me, apparently, I didn't understand the instructions completely. Or, they weren't clear, which I feel they weren't.