Juan
GBI love this credit union I love this credit union! The staff is very nice and helpful, I always feel appreciated and valued when I go to my local branch. My favorite is the mobile app, the updates were a little off at first; however, it was quickly fixed and now I use it for everything. I can deposit checks, transfer money, and pay bills.
Karrie G.
GBSluggish loan process Sluggish loan process, makes using cu for purchase clumsy. I really dislike the "if you get a better offer, we will beat it gimmick." Just give me the best rate you can. Hard credit checks to find rate for are not conducive to maintaining good credit standing. Overall not very competitive.
Miranda Frievalt
GBExcellent examples of community This company does not just excel at banking, they go above and being as members of a community making every person feel like they are part of a banking family. Some of the best examples of human beings work at Great Basin Federal Credit Union and I love them for it.
Satoko Kurita
GBhelpful and courteous I used the Northwest Branch more than usual about 6 months ago. People were helpful, asking questions of each other so that they could resolve issues as they arose. I went there today too for more routine business, and I had no problem.
Virginia Mefford
GBGreat Service We went to another credit union to open an account anddeposit a large check. At first we were basically ignored and then told to come back the next day. Our daughter recommended Great Basin CU and we were greeted and taken care of. A world of difference.