FLEETCOR

Triangle Parkway Northwest 5445, 30092, Norcross, United States
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1.00
Based on 20 Reviews

5

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4

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3

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2

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1

100.00%
About FLEETCOR

Fleetcor is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general...

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Elizabeth M.
GB

HORRIBLE!!! HORRIBLE!!! This company needs to be shut down already. They have a pending action against them by the FTC per BBB.org. They do not send their customers statements in the mail, you have to log-in to their payment portal website to access it. Only problem with that is they keep you locked out until your account becomes past due -- that's part of the grift. You have to practically beg them to email a statement and even though we have at least one email address on file, they won't be able to send it without approval from the 'back office', which can take up to 24 hours. I already mailed a check to the PO Box, or payment processing center and it cleared the bank today, but they're calling every couple of hours today asking for payment over the phone. I've spent almost an hour on the phone with their clueless reps, mostly on hold, and getting transferred all over the call center. Had this card for a little less than two months now, and it's 100% not worth it; no savings or discounts, and after we were told there'd be no fees, we were charged $12.00 just for having a 'premium' account, whatever that means.

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George Pate
GB

Zero stars Zero stars! Speedway, wake up! Find a new partner beside FleetCor. The absolute worst customer service experience. We spend about 5k a month, so we are not big potatoes, but not small neither. Anyhow, FleetCor is having problems with their local post office (per their customer service) delivering mail on time. In the past 6 months, they have locked our account because of non-payment 3 times. Even though we mailed a check up to 10 days prior to the due date. They has left our drivers stranded without the ability to fill up. Call customer service and get run around. We are done! Currently applying for credit with a competitor and will be parting ways.

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Eric
GB

The level of incompetence at this… The level of incompetence at this company is hard to believe. Have been trying to get them to correct a bank account number that they use for four months! So they use the wrong account, while we then manually pay, but when the ACH is rejected they put us on hold for 7 days, no exceptions, it's POLICY, even though it is their fault to begin with and account is paid. Their phone IVR is horrible, their phone VOIP is worse. Terrible company, financial services hides behind multiple barriers. BP WAKE UP, STOP USING THIS COMPANY. They don't care, they cost you business.

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Full Myle Grounds,LLC Myles
GB

This company doesn't deserve 1 star This company doesn't deserve 1 star. They a crooked beyond belief with deep pockets. The prey on small companies with there fees,and more fees then more fees. You basically need an attorney to figure a statement out. Late 2 days they throw a high risk fee,late fee and interest fee. All added it is about 40 percent of your bill. STAY AWAY!!! Customer service is also extremely useless. I can not say it enough. Stay away. Find another card

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Gabrielle Justus
GB

COVID-19 OR YOUR LIFE This company treats its employees like cattle. They promised those that had the capability to be able to work from home if there was more than 10 cases of COVID 19. Well there is now over 2 dozen cases in MN alone. There is over 4K cases in the US. Still they keep holding off. They've allowed upper management to work from home, but not the supervisors or teams. Though we have the ability to do so. We are located in a huge office building that has other companies involved. We're an international company and are only a few minutes away from the international airport. Yet they will not allow us to work from. They're not taking this outbreak seriously enough.

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