Mr Brenchley
GBA truly Terrible service Avoid ! A truly Terrible service Avoid ! So after much persuasion and sales pitch we used this company for 3 months which was perfectly fine. However, in the background without notice our account was handed to the management of one of their in house commission based resellers. No information about this was sent or agreed and they proceeded to charge us outside the remit and way above the price of the original very clearly verbally formed contract which was recorded at the time. Having raised this our concerns were firstly ignored then defiantly the company disrupted our processes sufficiently to cause us hours of work plus distress to our working environment. Working in the customer service sector ourselves for over 24 years we can honestly advise never to have dealings with this dishonest company.
Dana Miranda
GBWorst Fleet Card Ever This fleet card is a joke. They charge fess for items never signed up for and although we have never been late on a payment they decided with no documentation to label us high risk and charge us $5 a transaction and refuse to remove it. We will be cancelling our cards.
Ron Lilly
GBRate them -NEGATIVE 5 - I have tried to contact customer care but have no contact email I have tried to contact customer care and all I get is nowhere. No email address to contact . We have been trying to make automatic payments but the system does not give you the opportunity to make your payment. Terrible system. They say my office personnel are not on a list to make payments but you cannot contact anyone to add people to the list. They should be rated -5
Eric
GBThe level of incompetence at this… The level of incompetence at this company is hard to believe. Have been trying to get them to correct a bank account number that they use for four months! So they use the wrong account, while we then manually pay, but when the ACH is rejected they put us on hold for 7 days, no exceptions, it's POLICY, even though it is their fault to begin with and account is paid. Their phone IVR is horrible, their phone VOIP is worse. Terrible company, financial services hides behind multiple barriers. BP WAKE UP, STOP USING THIS COMPANY. They don't care, they cost you business.
deandrea woods
GBIt is a HORRIBLE COMPANY TO EVER WORK… It is a HORRIBLE COMPANY TO EVER WORK FOR! I will not recommend anyone to work here, training is long and is not helpful at all when you actually start working. Supervisors barely know what they are doing, and the trainers get frustrated trying to train and help people!!!!! DONT WORK HERE