Rate them -NEGATIVE 5 - I have tried to contact customer care but have no contact email I have tried to contact customer care and all I get is nowhere. No email address to contact . We have been trying to make automatic payments but the system does not give you the opportunity to make your payment. Terrible system. They say my office personnel are not on a list to make payments but you cannot contact anyone to add people to the list. They should be rated -5

This company doesn't deserve 1 star This company doesn't deserve 1 star. They a crooked beyond belief with deep pockets. The prey on small companies with there fees,and more fees then more fees. You basically need an attorney to figure a statement out. Late 2 days they throw a high risk fee,late fee and interest fee. All added it is about 40 percent of your bill. STAY AWAY!!! Customer service is also extremely useless. I can not say it enough. Stay away. Find another card

WORST COMPANY EVER WORST COMPANY EVER! I cancelled my account 3 times since March 2022 (and received account closure emails all 3 times) and requested that my deposit of $500 be returned. I have called and spoke to 7 of the most incompetent people trying to get my security deposit back and have heard 10 different stories, yes 10 I had 3 people tell me 2 different stories each in the same call. Not to mention the countless ghost transfers, where you speak to one person who pretends to be reviewing your case and asked to put you on hold and a mysterious person picks up and you have to explain your issue all over again. Here we are at the end of June and I still don't have my security deposit. I'm starting a class action lawsuit and filing complaints with the BBB. FLEETCOR do not respond to this review with your lying, generic post! I am DONE talking to you.

The level of incompetence at this… The level of incompetence at this company is hard to believe. Have been trying to get them to correct a bank account number that they use for four months! So they use the wrong account, while we then manually pay, but when the ACH is rejected they put us on hold for 7 days, no exceptions, it's POLICY, even though it is their fault to begin with and account is paid. Their phone IVR is horrible, their phone VOIP is worse. Terrible company, financial services hides behind multiple barriers. BP WAKE UP, STOP USING THIS COMPANY. They don't care, they cost you business.

Terrible phone system and service Terrible phone system. Finally got through after several tries. I was just trying to ask a question on our account and the rep just hung up before we finished. I can't get ahold of anyone? What is there to do except find a different company to work with. We have the ARCO Fleet Card.