Great customer service Great customer service when I queried the delivery arrangements- fast and reliable. Bought a tortoise table as temporary accommodation for my elderly Med spur thighed tortoise. Solid wood construction, easily assembled. She is enjoying her new heat lamp on chilly mornings.

Good customer service Ordered some live food with another item but it wasn't in the parcel on delivery. Messaged the shop and they got it sorted and shipped out in about 10 minutes. Can't fault that

Great customer service Great customer service, 3 items were missed from my delivery but Trish very quickly got this sorted for me and got them resent to me. Would certainly use the company again, thank you

Miah was a great help Miah was a great help, they were very quick in replying, smooth sailing and no nonsense. Just great customer service and getting matters resolved quickly

5* all round 5* all round! Ordering, delivery tracked all the way. Its been a excellent experience for a first time buyer! One item camed damaged, the box was damaged in transit I contacted swell obviously immediately, I had a reply within 5 mins and a refund instantly on reply - I was offered another been sent out too. Already for items in my bag for next online order.