Somewhat satisfied Through the process I had a number of questions. I had great difficulty getting through on the phone but email was prompt and efficient. I did receive my passport in a timly fashion. But I never received any notification of the insurance I purchased. It was not even on my receipt but I did pay for it. I questioned my representative but still have not received anything. I am not sure what to do if the passport was lost.

Promises kept, visa delivered. I needed a Brazilian visa quickly and Visa Passport Pro came through with flying colors! From the moment I called, they managed the process with preprinted FedEx labels, managed delivery to the Embassy and tracking via their website. I was really nervous about the timeline because it was Carnival, but they came through with time to spare! Quality people and a systematic process made it work for me.

Great Job! The transition was smooth, even when I made a mistake. The team at Visa Passport Pro was professional and courteous. I highly recommend this service. Thank you.

Great customer service! I had an issue with the copy of my birth certificate that I submitted and was sure that once I got the corrected copy sent in my passport would be delayed but my Husband would receive his in time for our trip....but much to my surprise... mine arrived right along with my husbands..Scott was extremely informative and help during the entire process

"Visa Passport Pro Exceeded my expectations without followup from me, they delivered". A welcomed but unplanned FUN trip "across the Pond" was was made possible by "Visa Passport Pro" and their expedited services that took the hassle, pressure of passport renewal out of the equation & without a hitch or followup phone calls from my end. Thanks again Visa Passport Pro for a great experience and visit to Spain.