My visas arrived on time, but the customer service leaves quite a bit to be desired. The customer service rep who helped us need lots of work. It took three calls to get a response. When I called to check status, I never got a response. However the visas did arrived on time.

Fast, efficient and worry free service. I got my passport very quickly. Everyone I talked to on the phone was helpful, courteous and friendly. It saved me a lot of time, worry and concern about getting my passport renewed quickly. I would highly recommend this company, they are awesome.

Visa Passport Pro exceeded my expectations! I had to go to Hong kong for business on short notice(less than 5 days before I had to leave) and noticed my passport was expired. I quickly did a search on-line and decided to go with Visa Passport Pro, Derek Loiseau my contact was professional, quick, informative, and detail oriented with what was needed to ensure I received my passport on time, he also followed up with an e-mail. I was not expecting to receive my passport until that Friday, I recieved my passport a day early. Derek made a stressful situation manageable, I am very confident to refer Visa Passport Pro to anyone who is in need of a passport renewal with a quick turn around.

Promises kept, visa delivered. I needed a Brazilian visa quickly and Visa Passport Pro came through with flying colors! From the moment I called, they managed the process with preprinted FedEx labels, managed delivery to the Embassy and tracking via their website. I was really nervous about the timeline because it was Carnival, but they came through with time to spare! Quality people and a systematic process made it work for me.

For me it was excellent, but for my companion it was a nightmare. My companion needed a third party to track down the location of a passport and eventaully a visa. I did not know whether or not I would be traveling alone to Ghana or with a companion within days of our departure date. So I have reservations with the company and its employees.