Efficient, friendly and stress-reducing process! Website was very helpful. Staff likewise. Everything was very efficient and timely. The process made my life much easier. Thank you.

For me it was excellent, but for my companion it was a nightmare. My companion needed a third party to track down the location of a passport and eventaully a visa. I did not know whether or not I would be traveling alone to Ghana or with a companion within days of our departure date. So I have reservations with the company and its employees.

Good when you finally talk to a real person This company got the job done and on time and gave me a few pointers I wouldn't have thought of. Once you actually speak to a real person, this works. However, until you actually sign up online, it's difficult to get anyone to return your call. They are not good about returning your call until you actually have filled out the paperwork and received a case number. Once I actually got all the paperwork in, they were right on top of getting it back before the date they promised. Actually, you can do the same thing yourself by mail if you aren't in a hurry, as you still have to take the paperwork to a place in your area if it's for a new or expired passport.

My visas arrived on time, but the customer service leaves quite a bit to be desired. The customer service rep who helped us need lots of work. It took three calls to get a response. When I called to check status, I never got a response. However the visas did arrived on time.

I had a great experiance, and the folks are very professional & pleasent to work with. From the moment that I started working with these folks, they made things SO smooth & easy to understand. They took their time explaining the process, what I would need to do & then what they would be doing. I dealt with 2 or 3 different people, and they were all very helpful, professional & pleasant to speak with, which also made the process easier. I REALLY appreciate these folks & visapassporpro's, and feel that if they had not been available, I would have had a very difficult time getting all the paperwork completed accurately & on time. I'm sure I, and others in our company, will be needing their services in the future, and I will be highly recommending them. Thank you all very much for all you assistance & patience.