DON'T BELIEVE THE POOR REVIEWS I was dreading using this company because of the poor reviews. My experience was completely the opposite, I was kept informed throughout the process. Any questions by email were promptly answered by Raechel. The price was also very reasonable. I definitely use them again.

Terrible service Terrible service, impossible to get hold of someone on their 084 number (repeatedly held on hold for 30+ minutes). The information is not the clearest and their website design is terrible and very un-user-friendly. They are expensive as well. Careful dialing the 08 contact number as most mobile phone contracts charge an extortionate fee eg 44p per minute, to call this number. Still awaiting email response, dreadful.

Waste of money They do not answer the phone or reply to emails. Please don't waste your money as most visa's they get are by inputting the data that you have provided into a host countries website that you can do yourself. May be useful if the country needs a visit. Update: The response posted by the company is pathetic. Just get the processes right and don’t expect that a customer should email you to repeat an issue! Btw no reply still to original query!!

Dreadful Dreadful - charged me over £230 for visas for my wife and myself............rejected my documents that I submitted to prove the date I would be in Indonesia on my world cruise with P&O Arcadia. If you mistakenly thought they would help you.............forget it and save your money

Watch out for their 0844 number Watch out for their 0844 number, it ended up costing me £24 in calls chasing them up. I suspect their final invoice bore little resemblance to their actual costs.Comms was poor with no feedback on progress or even if they even had the info we sent. Once chased a couple of times they actually started progressing things. It is a sweepstake if you get a knowledgeable uk based rep or an oversees “robot”.