CIBT should be avoided CIBT should be avoided, plus all the 5 star reviews were written by company employees. This company is totally operated by China - you will not get back any refund if they don't deliver your visa on time, or ever. They are a black box - money goes in, but visas may or may not come back. You're dealing with a CCP-owned company which wants to stick it to you.

Terrible service Terrible service, impossible to get hold of someone on their 084 number (repeatedly held on hold for 30+ minutes). The information is not the clearest and their website design is terrible and very un-user-friendly. They are expensive as well. Careful dialing the 08 contact number as most mobile phone contracts charge an extortionate fee eg 44p per minute, to call this number. Still awaiting email response, dreadful.

No clear instruction, I applied visa using the website. I got mail from them to return the application form. I dont see any application form in the mail attachment. There was a kit in the mail attachment which talk lot about their services but it does not contain any application form. It is confusing. Their customer service number is a premier number( calls will be charged). I sent a mail, but there was no reply from them yet.

AVOID this company ! AVOID this company !! Fees DOUBLE other evisa providers , they do not answer their phones or at least takes 45 mins + to get thru . Called 5 x , 3 of the 5 consultants didnt even ask for my policy # so couldnt reference what I was asking until I finally told them . They were blindly answering my questions. Got 1 visa for Kenya but the cost of their fee - RIDICULOUS . Waiting for 1 more Visa, we'll see . Go with Sherpa !

Dreadful Dreadful - charged me over £230 for visas for my wife and myself............rejected my documents that I submitted to prove the date I would be in Indonesia on my world cruise with P&O Arcadia. If you mistakenly thought they would help you.............forget it and save your money