Great customer support I sent a question to support because I hadn’t received the tracking number I was supposed to get once the item shipped. Emily replied to my email and suggested I check my junk folder as the item had indeed shipped. She even mentioned it was now in my home country. I followed her suggestion and sure enough, the tracking number email was in the junk folder. A few days later the item was delivered. My cat seems to enjoy it but he’s not as playful with like the cats in the ad were. All cats are not created equal. I’m very pleased with the entire transaction. Not something I can say for other sellers on Facebook

Excellent product and Customer Service Excellent product and Customer Service, refund for the Magic Snake which my fussy cat just ignored.

Discount code… When I placed the order I forgot to enter the discount code. I emailed and the company answered right away and made the adjustment for me.

Excellent customer support Excellent customer support from help with discounts to updates with shipping. They always replied super quickly and I can’t wait to see how much our cats love the toys!

Great customer service! Great customer service! I accidentally entered my old address, I sent them email, they were able to update the shipping address to the correct address Additionally the snake toy is lovley, my little kitten Cooper enjoys playing with his new toy 🥰