Pet&Path

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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

15.00%

1

15.00%
About Pet&Path

Leading you & your furry friend to happiness.

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Stewart Armstrong
GB

Pet&Path Magic Snake Scam! I ordered the Magic Snake for my cat from Pet and Path. The money went out of my account instantly then never heard anything or received an email to confirm my purchase. I contacted their support contact form on their website to ask if there was a problem with delivery and to say I never received a confirmation from them. I never heard anything back. About 10 days later the Magic Snake arrived and I was instantly disappointed with the product. It's poorly made. They promised money back if you are unhappy, no questions asked! I contacted them on their support form on their website again to ask how I could make the return. Never got a reply. Waited two weeks before contacting them again to ask for my money back. Still not got anything. The company is a scam and lies about their money-back guarantee. The snake in my opinion an expensive piece of junk. I noticed that another person put a 1* review and Pet&Path came back to them to say that they never received their email on their support form. I don’t believe this at all. They will probably come back to same to me. They can get away with it as the email form on their website doesn’t send proof of sending so the buyer/victim can’t provide them evidence. My next step is to report them to Meta, as it was on their platform that they were falsely advertising their product. Pet&Path I still want my refund?

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Rosssss
GB

Can't fault customer service and support My cat didn't like the toy but I can't fault the product or the customer service and support. I'll definitely be looking at alternatives for Benny (my cat).

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Murray Marshall
CA

Great customer support I sent a question to support because I hadn’t received the tracking number I was supposed to get once the item shipped. Emily replied to my email and suggested I check my junk folder as the item had indeed shipped. She even mentioned it was now in my home country. I followed her suggestion and sure enough, the tracking number email was in the junk folder. A few days later the item was delivered. My cat seems to enjoy it but he’s not as playful with like the cats in the ad were. All cats are not created equal. I’m very pleased with the entire transaction. Not something I can say for other sellers on Facebook

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Gerard Weigand
ES

OUR NEW FAMILY MEMBER SUNNY OUR NEW FAMILY MEMBER SUNNY, A MAINE COON CAT OF 3 MONTH IS HAVING LOTS OF FUN WITH THE PET&PATH SNAKE. BUT NOT ONLY SUNNY, WE ALSO LOVE IT.

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Andrew Dawson
GB

Scam!!!!!!!!!! Do not buy Scam. order PP5803 not arrived since paying for it in scam!!!!!!!!!!!

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