Discount code… When I placed the order I forgot to enter the discount code. I emailed and the company answered right away and made the adjustment for me.

I received my order promptly I received my order promptly. One of three mechanics snakes was damaged. I sent an email explaining the issue and received a response within 48 hours. The issue was addressed promptly and effectively. The product is great and good value for money.

Great customer service! Great customer service! I accidentally entered my old address, I sent them email, they were able to update the shipping address to the correct address Additionally the snake toy is lovley, my little kitten Cooper enjoys playing with his new toy 🥰

The Best Experience of Ordering from the Internet PetandPath have constantly kept in touch with me to make sure that I receive my order and am a satisfied customer. I would definately re-order from them no hesitation what so ever.

Never got the replacement Owing to an annoying oversight of my own (damn you Apple Pay 😝) the package got sent to the wrong address (my own fault) however, after the courier company refused to help (or even accept payment to recollect 🤷🏻‍♂️) Pet&Path came through and resent it. 10/10. Thank you Emily. Amazing customer service. Edit : they never resent it. They just said they would.