Luka Stefanovic
GBStraightforward refund in a reasonable time Angieszka handled the claim for refund on a delayed flight very professionally, asked for a few details and documents and once I sent those, she submitted the claim and said now we wait for a bit. So after maybe two months, we received the compensation and very quickly it was in my account. Couldn't recommend higher!
Motts Khan
GBAgnieszka was fantastic Agnieszka was fantastic. I was informed about what to expect next and the approximate time it would take. The payment was deposited to you PayPal account.
Mak
CHNot willing to go to court for you As others have mentioned, they will only take cases where no court action is required.. That's why they charge the lowest fees, because they are not willing to get their hands dirty.. My flight was delayed due to an aircraft issue, as confirmed by the pilot, but somehow Air Canada is now denying that. Weather was perfect in both Copenhagen and Toronto. Avoid this company and pay a bit more money by using other agencies
Camille BOUCARD
GBSuper helpful and easy to work with Agnieszka was extremely quick to respond, stepped in to get the best service and allowed me to get the fastest refund possible. Will for sure be going through her again! Really recommend.
Yaw Ansah
ITSmooth and open process The whole process was very smooth. Took a few months (June 20 - August 28) because Iberia is apparently one of the more difficult airlines. However, Agnieszka Fanslau (Claim Flights) updated me at every stage until they finally requested the details to make the deposit into my account (minus the agreed charge for their services). The charge was worth it - I have already recommended Claim Flights to one other person.