Sona Kristinova
GBHighly professional and efficient Our case was handled by Agnieszka Fanslau, very efficient and professional. Claim submission was very clear and transparent, we were contacted short after, and received our compensation within two months. Thank you, Claim Flights and Agnieszka, for amazing job and support.
Andrew Soye
GBI was sceptical at first, but 100% from me! I was sceptical at first, but after reading some reviews and reaching out to the company I decided to hand them my case which involved a delayed landing and so a missed connection flight resulting in me and my family having to stay overnight, unexpectedly, in Frankfurt. I have to say they delivered 100% as promised. Agnieszka Fanslau is excellent - she knows her stuff and she nailed it.
Konrad Sikora
ITExcellent service, will use again! I've contacted in date 12/12/2023 ClaimFlights due to a cancelled flight. Mrs. Fanslau has been very clear in every step of the process and she ended the conversation telling me that it could take atmost 3 months. Exactly 2 months later I've received the communication that everything went through, left my bank coordinates and in less than 10 days I've received the amount.
Mak
CHNot willing to go to court for you As others have mentioned, they will only take cases where no court action is required.. That's why they charge the lowest fees, because they are not willing to get their hands dirty.. My flight was delayed due to an aircraft issue, as confirmed by the pilot, but somehow Air Canada is now denying that. Weather was perfect in both Copenhagen and Toronto. Avoid this company and pay a bit more money by using other agencies
Abhishek Prasad
LUCase resolved with zero follow ups from my end Firstly, they communicated the timelines extremely clearly. This ensured that I knew how long it’s going to take to process my request. Secondly, they collected all the relevant documents to prove my case. I did not have to follow up even once. An experience that I barely have when I interact with other service providers.