John A.
GBGreat Customer Service I placed an order on this web site. I called with a question about an out of stock item and was transfered to a gentleman named Abe. Abe is a nice, friendly, patient and helpful representative. Abe tried several avenues to find this item. Meanwhile, Abe kepted me informed with daily emails (some times with more than 1 email a day. When he finally found the item he tracked it until it was out of his control. This is above and beyond great customer service. As far as a rating goes (0-5, 5 being best) Abe deserves a 20,and also the recognition as "employee of the month" !!! Thanks Abe. A job well done.
Heather Callahan
GBHello? Anyone Home?? Despite many attempts to reach out to this company to get a missing part that we've been missing for OVER A YEAR NOW, after we paid IN FULL, we still don't have the part. The original machine was order back in February of 2022, it is now April of 2023. Thankfully, my company has the machine we ordered, but this past year has been nothing but a headache inducing back and forth trying to deal with the communication of this company. Even the BBB couldn't get in contact with this company... You can only be promised that they're "following up" or "checking with the office" about your order so many times before it starts feeling like a scam. That's even if you get to talk to someone. More often than not, your email will either be ignored, or the phone will ring and ring and ring instead of being able to leave a message. I just want my part that was ordered a year ago. And no matter what I do, I can't get through to this company.
RANDAL SWENSON
GBStellar service and great products Abe is great, he sells great products at very reasonable prices, and best of all understands and goes out of his way to build relationships that will last much past the sales cycle. He has chosen great vendors that share his enthusiasm and willingness to provide stellar customer service. You will be satisfied with any product you purchase!
Melinda
GBEXCELLENT CUSTOMER SERVICE Despite the shutdown, Abe replied to emails very promptly, and even worked on the weekend to get my freezer. Abe found a chest freezer when all other vendors failed! Excellent, excellent communications and follow-up. Super job...THANK YOU ABE for working so hard for your customers!
robert w.
GBI purchased a True beverage… I purchased a True beverage refrigerator for my gift shop from Restaurant Stock. They were very easy to deal with and my item only took four days to arrive. The frig came in perfect shape without a scratch. I will be a Restaurant Stock customer for life!