Adam
GBPond liner Customer service was brilliant and very helpful . Really good prices and service
Sam Bird
GBThere's a reason swell is cheaper then everywhere else This is the second time in the past month that I've ordered from swell and both times the glass has been completely smashed due to poor packaging. I've asked if they can collect the smashed aquarium to remove and have been ignored. A refund is pending I guess I'll use the money to pay someone to remove the broken fish tank.
Mr D Hopwood
GBAwful customer service Sales process superb. Returns process a joke! Ordered a pond pump for next day - arrived damaged Sent it back a week ago and no replacement No replies to ticket for two days £140 approx out of pocket with no pump
Steve
GBI just received my new 54 litre fish… I just received my new 54 litre fish tank and was extremely impressed. To be honest I was very sceptical that it would survive the journey, but it did. Many thanks to Swell UK and the courier company.
Bill
GBPrompt, helpful and efficient. Eddie answered my questions promptly and efficiently. Typical high standard of service that I’ve come to expect from Swell.