Ilyssa is the BEST! Ilyssa is the BEST! She knows the ins and outs of the Home Warranty business and how the Armadillo products work. She is incredibly responsive and follows up to ensure a positive experience for me and my clients. I wasn't a fan of Home Warranties but I have really seen the value in elevating offerings for my clients and having the knowledge of how Armadillo helps protect my clients - sellers and buyers.

The process was efficient and seamless The process was efficient and seamless. Thank you Armadillo!

The claim process was relatively easy… The claim process was relatively easy and the technician was able to repair my Ice Maker when he came out. The company that Armadillo had has one of their vendors did a great job.

Cannot get anyone to answer the phone, ever. No service after the sale! *** UPDATE*** Since my review, Someone did get back to me and I am hopeful the issue will be resolved. In good faith I am editing review from 1 star to 3 for now. I cannot get through by calling either of the numbers anytime I call them. I get a message saying I'm second in the queue or first in the queue and my wait time is 1 minute. Literally the four plus times that I've called, I've been on hold 45 minutes each time. That's not service after the sale to me and it's disappointing. I had to hire a plumber because I had a leak and pay him out of pocket. Now I'm trying to get reimbursement, and total radio silent and no call back.

They do what they say! Last Saturday night our A/C went out on a 115 degree day. I thought my chances of getting any help on a Saturday night were nil. However, Ilyssa Cohen contacted me even though it was 10:30 pm in her time zone. With her help, I was able to resolve the problem by Sunday, the following day. Special recognition to Mario, who was also very helpful. Don't use any other warranty company. Armadillo is the real deal.