Kaitlin Koehler
GBAbsolutely horrible! Absolutely horrible!! Complete scam!! Lied to about pricing. Only professional when trying to get your money then when it comes to move date- their phone lines are out of order, do not respond, customer service will not help nor put you in contact with the drivers who are supposed to be moving your items. No 24 hour in advance notice upon pick up. Never showed up to pick up. If we could give negative ratings we would. Report as fraud!!!!!
Tiffany Ely
GBScam Trust me, do not use this company! They are scammers, read the BBB reviews that they have NEVER responded to. My husband and I were researching moving companies as we are moving out of state. The scam this company pulls is, they quote you a low amount ($1900) then require a down payment, then tell you, you will receive a call the day before your move to go over everything. Well my husband called two weeks before just for clarification. We were then quoted $5400!!! Plus our deposit is not refundable!!! They prey on people in time crunches offer a deal that is hard to resist and then when you have no time to do anything else, surprise the cost is now three times what they initially told you. Beware, trust me!
Chalayna Branch
GBI wish I could give them a negative… I wish I could give them a negative number but that's impossible. They must have family and friends putting up the stars and good ratings because they tried to scam myself and my mom out of our money. We booked with then to move from Wisconsin to Arizona and they never called nor showed up and I had to pay my previous owners more money to stay thinking they would eventually show up NEVER HAPPENED. We called and called and kept getting the run around and once we stopped payment on the check that was sent to them someone kept calling. 😆 Don't fall for this mess with these jive turkeys. All the 5, 4,3 and 2 stars came from someone they know DON'T DO IT
Ryan Sniatecki
GBWe had a medium sized move We had a medium sized move, but with more breakable items. Christian was our rep and reassured us everything would be packed and padded nicely. The moving company arrived timely at the new place. The packing job exceeded tetris, plus none of my things were broken. Sendless. Thanks guys
Sonja Goerdt
GBRoyal Palm --- Terrible! My experience with Royal Palm was horrible! I provided an itemized list of all items to be moved...in great detail. When the contracted moving company showed up, they explained that Royal Palm had grossly underestimated the cubic footage needed. So, the move would cost 2.5 times the estimate. I was not able to move my items. Royal Palm will not refund my deposit. Their suggestion was to have the moving company take the items that would fit in the cubic footage that Royal Palm estimated...although this would only be one-third of the items I listed on the quote. They had no solutions for how to move the rest of the items on my list. Now trying to get $1279 back from the deposit and hiring a more honest, trustworthy company. Already filed a complaint with the BBB. Please be careful!