SHADY AF RUN! This is happening in real time right now and I’m watching my best friend go through this. This is a broker, unbeknownst to her, and they quoted space and agreed to a second location for a few items. Upon arrival the the quoted space and price with absolutely 100% accurate inventory the independent contract and broker wanted 4k MORE on top of the deposit already given. Keep in mind she has LESS furniture and boxes than would fit into a Studio apartment. On top of that when we op’ed out of more space they no longer wanted to go to a second location and the independent contractor was completely HOSTILE on the phone and refused to tell us the company they worked for or affiliation with Royal Palm. He was like we can take what’s there or my guys can leave! How professional! Moving guys are super nice though and funny. Literally the only highlight to this terrible experience so far.

Absolute scam Absolute scam! This is not a legitimate moving company. They are brokers who take your money and send disreputable “movers” to your home. They showed up late at night after multiple confusing calls and texts probably hoping I would be too exhausted to deal with any more aggravation. I went through complete inventory over the phone a week before they came and they proceeded to say I had three times the amount when they showed up and tried to charge me even more. I have since had multiple real movers confirm I had the inventory I said I had. They are complete con artists. Do not give a dollar to these people. Do your research and pay the extra money for reputable movers.

Absolutely horrible! Absolutely horrible!! Complete scam!! Lied to about pricing. Only professional when trying to get your money then when it comes to move date- their phone lines are out of order, do not respond, customer service will not help nor put you in contact with the drivers who are supposed to be moving your items. No 24 hour in advance notice upon pick up. Never showed up to pick up. If we could give negative ratings we would. Report as fraud!!!!!

Stay Away! They are a Scam!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I was in contact with Royal Palm and specifically Brian Miller! I was contacted several times prior to the Drivers showing up at my apartment to pick up my items. After he took a lists of all my items, we agreed on the price and the date of the move was set. Unfortunately, when the movers arrived on the 12th. They wanted to draft another contract which would cost me 0ver 5K more. I have emails and text that I would not have to pay anything additional. They did not tell me they were just the Brokers and they still have my $500 that needs to be refunded. Please stay away from them, they cancelled on the spot without any of my items being shipped. They promise to refund my money and even now they still are holding my money. I will flood their website with friend and family reviews if I don't get my money back. I will post copies of text and emails shared to let everyone know not to use your company.

Great affordable experience I was surprised that my experience was as good as it was being that there were a few bad reviews and the price fortunately the move went very well my price didn’t exceed what I was quoted and my items were put together flawlessly. I had a great experience my rep. Brett instructed me to list all items on inventory to keep price the same. Thank you guys and thank you Brett