NEVER WORK WITH THIS MOVING COMPANY I cannot even give one star to this company. I strongly advise against working with this moving company. Royal Palm Moving company charged me over the phone a total of $1588 (for 300 cubic feet) and asked for a $500 deposit without disclosing that it was non-refundable. This occurred on 1/26/2024. Four days before my moving day on 3/5/2024, they informed me that my belongings required more truck space (424 cubic feet), so they charged me an additional $2479.04 and requested an extra $300 as a second deposit. When I tried to cancel my contract, I discovered they wouldn't refund my initial $500 deposit and instead charged me again, alleging my items needed more space without sending an inspector beforehand. On my moving day (3/9/2024), they subcontracted another company, G & M Moving and Storage Corp, to pack and load my items onto the truck. The movers placed my items in separate boxes to occupy more truck space, even though they could have used fewer boxes. They used specialized, expensive boxes without consulting me. I was left with no choice but to pay whatever they demanded on moving day. If I wanted to cancel due to the high price, I would have lost my $800 deposit that I had already paid, and I couldn't find another moving company at that time. Additionally, they failed to deliver my belongings on time and showed little concern despite charging exorbitant fees and knowing the urgency of needing my items. My questions are: 1. Why didn't they send someone to estimate the total price beforehand? 2. Why did they send another company without informing me? I had not contracted with this second company; my contract was with Royal Palm Moving. When I complained to Royal Palm Moving, they ignored my calls multiple times and eventually stated that my belongings took up more truck space. If their movers chose to pack my items separately to create more space and then charged me more, that is not my problem. Finally, the manager of Royal Palm Moving only provided me with the phone number of G & M Moving and Storage Corp and suggested I deal with them directly. He showed a lack of concern for customer problems. Both companies charged me $5000, even though the initial quote was $1588. I want to inform both Royal Palm Executive Interstate Movers and G & M Moving and Storage Corp that customers are dissatisfied with the way they handled this situation. I filed my complaint at the Better Business Bureau. Last Thursday the G & M Moving assistant promised to deliver my stuff on Sunday or Monday, but they did not it. Today they promised to bring my stuff on Wednesday or Thursday. Right now, I had another call from Royal Palm Moving and they threat me that if I do not remove the complaint from the site, they never bring my stuff. I did write my complaint at BBB (Better Business Bureau) and expected they help me and people like me to stop this kind of treat from a moving company with customer? DO NOT TRUST THIS COMPANY

They picked my stuff up on August 21… They picked my stuff up on August 21 were suppose to be there at 1:00 pm, showed up at 8:00 pm. Tagged all my boxes and crammed them into a space that was to small for the amount of stuff to deliver. They showed up with my items on Oct 20. Missing a TV and my tool bag with all my good tools and my drill. Lots of broken glass even though they were bubble wrapped and newspaper all around them. I have been trying to reach them and know one calls me back. My next step will be to call the better business beauro. I will also post on facebook to always check with them before hiring a discount mover if I don't here from them by tomorrow. Also the delivery driver lied to me and said he would send me something to fill out for items missing and late delivery. Never happeded

Absolute scam Absolute scam! This is not a legitimate moving company. They are brokers who take your money and send disreputable “movers” to your home. They showed up late at night after multiple confusing calls and texts probably hoping I would be too exhausted to deal with any more aggravation. I went through complete inventory over the phone a week before they came and they proceeded to say I had three times the amount when they showed up and tried to charge me even more. I have since had multiple real movers confirm I had the inventory I said I had. They are complete con artists. Do not give a dollar to these people. Do your research and pay the extra money for reputable movers.

Just successfully completed my move of… Just successfully completed my move of over 26,000 pds. Lloyd instructed to overestimate which paid off in the long run. Saved me 14k! The customer service was very helpful and stress-free. Lloyd was always a phone call away and answered all my questions and concerns. Top Notch Company!

Horrible experience Horrible experience. This company promised a specific pickup date, then changed it the day before pickup. Then promised another date and didn’t make that either. They promise anything to get your deposit, they will flat out lie to you about a pickup date. I had to rent a truck and do the move myself. Once they get your deposit, there is no way you will get it back. Don’t do business with this company!