What a horrible company What a horrible company. I don't know how these ppl sleep at night stealing people's belongings who want to and are willing to pay their bills. My father passed away and I'm trying to pay and clean out his storage units but they refuse to take my payment and will sell my great grandmother's family heirlooms. Who refuses money?! They sure took the payment from me last month. This is a ridiculous company policy that they definitely choose over common sense. My father has rented these units for 20 YEARS, but I guess that's just not enough profit.

Called around Called around. Found best rate here. Handled everything online. Self service was confident fast and solved my storage issues immediately. Found uphill entrance after circling around several times.

Fees, Rate Increases and Rodents!! Do not rent space from this company!! Rates increased even though rodents accessed my unit soon after occupying the unit. The insurance coverage plan is so convoluted to discourage filing a claim but the cost also increased. Fees, fees and more fees if you are ever late paying. They make it seem like it's standard business operations but it is all designed to get possession of your belongings and auction them to the highest bidder. BEWARE of renting from 10 Federal Storage Facilities anywhere!!

My 10Federal experience Although this was a new experience where the facility is unmanned, I was still able to get what I needed. The live reps over the phone were awesome at getting the job done and being sure I had what I needed. The were polite and patient. And when I encountered a problem with the unit they stayed on the line until resolved. Sure better experience from the last place I had. I’d recommend 10 Federal to anyone any day. Thanks 10Federal.

When we checked in to our new storage… When we checked in to our new storage unit we discovered that although it was listed as having power, it did not have any lights. Federal apologized for the mistake and offered to knock $20 per month off the rent. I felt that was extremely fair. Even without the reduction, their prices are better than any other facility around and it is a very nice facility with a good location.