The storage unit was apparently… The storage unit was apparently recently treated for bugs and rodents... The problem is, that in this particular unit is a large area of a sticky gooey (and probably poisonous) substance that we could not simply remove... We had to cover over it as best we could to safely store our belongings.

I have rented from Purely Storage for a… I have rented from Purely Storage for a few years. My unit was broken into maybe January 2023. Purely Storage was bought by a different company. When it was time to do my Insurance claim Issues started coming about pertaining to my documents needed for my claim. If there are cameras everywhere and management in the office, and they are not watching the cameras, they should be watched daily even the next day from the previous day to ensure Customers Items are stored properly. It is a inside job done about someone stealing Customers Items, its sad that Customers Units are broken into and the Purely Storage knows about it and never does anything about it. Break-Ins has been an Issue with this Company, nothing has been done about it. This company needs to be shut done for ever. I will never rent there or refer anyone to use their services. Be aware of using them for storage purposes.

Great pricring with excellent customer service. Purely Storage has the best prices in town. I reserved on line during the rainy season. I called in prior to arrival and the gal advised me that she swapped me into a different unit as the one assigned had a leak. Fast rental process. Well informed of key rules. Cane in a few weeks later with a question and was informed of a recent tenet mailer which notified benifit attached to the insurance available to purachase through the office. Very friendly group.

Joke and a scam… Tell me why I pay 100 dollars a MONTH for a storage unit, cameras all over, and yet my unit had been robbed three separate times. Owners don’t care, and won’t be bothered to look at the cameras, this storage unit it a joke, you’d be safer storing your belongings under an I-10 underpass. If I could give negative stars, I would. This whole operation is a scam and a joke. Highly DON’T recommend.

No brakes for a teacher After moving my classroom into a storage unit here I found out this company will not prorate the month. I needed to put my classroom in storage due to changing schools in the upcoming school year. I needed a unit for two months and five days. I only needed five more days until I could move into my new classroom. I have to pay for an entire month. I will not be checking out of my until the month I’ve been required to pay for has expired. Teachers have enough extra experiences. I am very disappointed that your storage company is one of them.