Rat Infested Rat Infested - The Beaumont location is rat infested and taking their time with resolving the issues. Once I initially reported the problems with the unit the staff stated that they will take care of the unit and possibly speak to the owner's unit next to mine. Month later we returned to check on the unit, the hole between my unit and the unit next to mines was not fixed and rat droppings were everywhere. Spoke to office workers and they did not even know the start of how I should file a claim.

Dishonest people who work there Dishonest people who work there. Lots of people live in there storage unit and will rob you blind. Management is high on some type of narcotics and will steal your debit information if you give too much of your own personal information. I am currently filing a lawsuit.

purely storage porterville California Let's start out :-with your :-greated with :-a smile God only knows what that are thinking ? at the end being disregarded like you never existed eignord the first week having having most of my things in I noticed that my things looked gone through I was sure of that so I got my own lock on as well I thought 🤔 don't need to worry I was wrong when I returned to check on my things my lock wasn't their only theirs decided to vacate days early went into the office reported it To my disbelief told no it's not possible she didn't have time to look at the camera video but she would turn in my report to this day I haven't got word .so I'm going to hire an attorney more money out of my pocket taken them to court what is wrong with them something is very wrong that is certainly not how business is conducted . what are thinking not with a clear mind . nothing is good about it.

Look For storage elsewhere The only reason I gave this place 2 stars is because the manager, Dodie was AWESOME. She made everything easy and we communicated well, and she was empathetic to our situation of moving from out of state. HOWEVER, This storage facility is infested with mice and homeless people. Our belongings were covered with mice feces after only being stored for a short time. We stopped in frequently to move and store things and there was always homeless people lurking, hanging out or sleeping in the stair well areas, and a few times we could even hear them fighting. I did not feel safe coming and going especially late at night and when I was alone with my 2 small children. It borders a pretty rough area of town. and sits next to a huge open desert (Explaining the mice?) Anyway, I would not use this place again. Over half of our stuff had to be thrown out because of rodent damage.

I am so pleased with my choice in… I am so pleased with my choice in picking Purely Storage. Dannell is super professional and courteous. The place is always immaculate and smells so good. Also during this stressful time, I really appreciate what they did for their customers..I intend to recommend them to all my friends that seek storage places.