Rat Infested Rat Infested - The Beaumont location is rat infested and taking their time with resolving the issues. Once I initially reported the problems with the unit the staff stated that they will take care of the unit and possibly speak to the owner's unit next to mine. Month later we returned to check on the unit, the hole between my unit and the unit next to mines was not fixed and rat droppings were everywhere. Spoke to office workers and they did not even know the start of how I should file a claim.

Sucks They are sums they kept telling I was OK I did not have the money I was in a bad spot and did not get any cash that mouth I called the lady and she saidbthat she will work with is it will be OK I was cool I did not want to lose my kids stuff and then the next call ingot like a week late was them saying we are selling your storage if you don't have like 256 and some I was I just talk to someone about is and I was OK .they where like we don't know who you talk to someone this is what it is .so all comes down I lost my kids and my stuff they wouldn't even let me get my kids pic and baby stuff out of it

I rented several storages in different… I rented several storages in different states. For example in North Carolina here in Beaumont and vidor tx but purely storage help me on a way that I know I will recommend it to anyone. BY coincidence I met on a job site a owner of a different storage place and he offer me to move to his storage in other words he told me a give u a better price. My response to him was Thank you but no because I am so please with purely storage staff and location

Tight turn in the driveway I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can be done to correct this condition because its root cause is property line limits and building layout. The young lady that signed me up was friendly, polite,courteous, and professional.

Joke and a scam… Tell me why I pay 100 dollars a MONTH for a storage unit, cameras all over, and yet my unit had been robbed three separate times. Owners don’t care, and won’t be bothered to look at the cameras, this storage unit it a joke, you’d be safer storing your belongings under an I-10 underpass. If I could give negative stars, I would. This whole operation is a scam and a joke. Highly DON’T recommend.