Great Experience with Mercer One Our sales person was great! She went through numerous samples with us and after we selected the carpet we wanted she came to the house to expertly measure the area. Even brought samples to confirm the color selection versus the room colors.The installers were likewise just as professional.They were in and out in no time.

very satisfied We were given expert advice by Katlin on our selection of hardwood and carpet. The installation was completed on time with the dates we agreed upon. Katlin updated us regularly on the progress of the installation. The installer of the hardwood (Chris) did an excellent job, as well as Dave who installed the carpet. Katlin, Chris and Dave were easy to deal with. They guided us and advised us on the work that was done. also educated us on proper maintenance. Our hardwood floor and carpet look beautiful!!!

My only place for flooring Over the last few years I have had the folks at Mercer do all the flooring in my townhouse--wood, carpet, vinyl. The whole process was painless and the installers were very knowledgeable and professional. When I needed re-stretching on one of the carpet installs, they came back out no questions asked. I learned of Mercer from a friend, and now there is a whole group of us who recommend Mercer when anyone is looking for flooring.

Awesome experience from sales to completion! We had several areas completed by Mercer Of Ellicott City. They were very helpful in helping us visualize our projects and choose the best products in our price range that fit our design needs. All work was done perfectly and all workers were personable and professional. They worked quickly with minimum disruption and mess. They left the house in perfect condition as well. Hardwood flooring, kitchen tiles and a custom area rug all exceeded expectations.

Prompt and flexible sales and service Catlyn offered her help when we entered Mercer's EC store. She was happy to help and took us through our options in a few hours. She arrived at house to do measurements at appointed time. Installers were very accommodating and did an excellent job with installation.