Awesome experience from sales to completion! We had several areas completed by Mercer Of Ellicott City. They were very helpful in helping us visualize our projects and choose the best products in our price range that fit our design needs. All work was done perfectly and all workers were personable and professional. They worked quickly with minimum disruption and mess. They left the house in perfect condition as well. Hardwood flooring, kitchen tiles and a custom area rug all exceeded expectations.

Good Flooring company We have used Mercer/Carpet One for two flooring jobs in our home. Budget-wise, I believe they are slightly above average. Once the job is scheduled, their installers do a very good job. I am still not enamored with the transition areas from the Hardwoods job we had done, into the carpeted areas. Also, if you have a repair request, they can be a little slow in response.

Mercer Carpet One is #1 in My Books We have turned to Mercer twice, first in readying our former house for sale and most recently in upgrading our new house. Completely satisfied on both occasions. Would turn to them a 3rd time without hesitation.

Great Experience with Mercer One Our sales person was great! She went through numerous samples with us and after we selected the carpet we wanted she came to the house to expertly measure the area. Even brought samples to confirm the color selection versus the room colors.The installers were likewise just as professional.They were in and out in no time.

Sales and service was excellent but floor installer was somewhat difficult to work with. Floor installer was somewhat difficult to work with. Always seemed in a rush and spent a lot of time running in and out of the house on the phone. He used the wrong color grout after being question about it and showing the order. Mercer was great about scheduling re-grout with correct color. I'm not thrilled with the floor tile. It looks wonderful, but seems delicate. Pattern is on surface (doesn't go all the way through tile). Sliding chairs around kitchen table has scraped surface of tile and white under-layer showed through. Mercer was very good about replacing tiles and supplying chair slides. Problem was the chair slides provided were just like the ones I already had on the chair legs. The vinyl/plastic slides seem to get rough/scared by grit/dirt that accumulates on floor and then scratch the tile when chairs are pulled out or pushed under the table. Floor is frequently vacuumed and damp-mopped making it not very easy to maintain. I have since gone to felt pads on chair legs but have to keep replacing them since they don't stay attached very long. I am completely satisfied with the ceramic tile that was installed on wall above counter top.