Great new floor We are very pleased with our new kitchen floor and new entryway. Replacing the old floor covering has made a world of difference. Matt was very knowledgable and helped us choose the new flooring. Kevin and the installers did excellent work and showed great skill renovating our floors. Will recommend Mercer to anyone needing a new floor.

Sales and service was excellent but floor installer was somewhat difficult to work with. Floor installer was somewhat difficult to work with. Always seemed in a rush and spent a lot of time running in and out of the house on the phone. He used the wrong color grout after being question about it and showing the order. Mercer was great about scheduling re-grout with correct color. I'm not thrilled with the floor tile. It looks wonderful, but seems delicate. Pattern is on surface (doesn't go all the way through tile). Sliding chairs around kitchen table has scraped surface of tile and white under-layer showed through. Mercer was very good about replacing tiles and supplying chair slides. Problem was the chair slides provided were just like the ones I already had on the chair legs. The vinyl/plastic slides seem to get rough/scared by grit/dirt that accumulates on floor and then scratch the tile when chairs are pulled out or pushed under the table. Floor is frequently vacuumed and damp-mopped making it not very easy to maintain. I have since gone to felt pads on chair legs but have to keep replacing them since they don't stay attached very long. I am completely satisfied with the ceramic tile that was installed on wall above counter top.

Hands down the BEST! Amazing company and service. Product selection is like no other and the amount of knowledge and professionalism that each employee has is incredible. This company is truly outstanding!

Awesome experience from sales to completion! We had several areas completed by Mercer Of Ellicott City. They were very helpful in helping us visualize our projects and choose the best products in our price range that fit our design needs. All work was done perfectly and all workers were personable and professional. They worked quickly with minimum disruption and mess. They left the house in perfect condition as well. Hardwood flooring, kitchen tiles and a custom area rug all exceeded expectations.

Prompt and flexible sales and service Catlyn offered her help when we entered Mercer's EC store. She was happy to help and took us through our options in a few hours. She arrived at house to do measurements at appointed time. Installers were very accommodating and did an excellent job with installation.