Luxury Vinyl kitchen floor All the people at Franklin Tile Carpet One are extremely friendly, patient, and most of all, knowledgeable about floors. They worked with me on my new kitchen floor, and made sure I was happy with every aspect of the process. The installers did a beautiful job, and were worth every penny. I am very picky, so they met my every expectation! I would definitely choose Franklin Tile and Carpet again for any flooring needs, and recommend them to anyone!!

Say is great to work with. Installer called out sick and had no back up plan Say was great and came out the same day to measure. He helped my wife and I pick the best carpet and we set a date to install. I got a call at 8:30 on the morning of install to hear the installer called out sick and they could not come that day. Say was great to explain the issue and I could tell it out him in a bad spot. I had trouble believing the management had no backup plan for this sort of instance. My house prepped and ready to go, making using some areas of the house difficult. This was highly inconvenient. After speaking with Say, he was able to get a new team out the next day and made concessions to compensate me. I may still use them in the future but hope the management would find ways to avoid delays due to one person calling out. The inconvenience to the customer and understanding the installer could call out at any time, they should be able to still run their business.

Very happy! My decorator steered me to Franklin Tile and Carpet One. Bernie was very helpful in keeping the cost reasonable, but choosing good looking carpets. The installers were extremely professional and very neat. They did a great job and we are thrilled with our new carpet. We can't wait to do our bathrooms over and will certainly be using Franklin Tile and Carpet One as they have in extensive selection of both trendy and timeless tile.

Right away and most consistently Right away and most consistently, and with that, I 'm definitely thrilled. I 'm certainly going to propose you to be wonderful and superb.

Excellent customer service! I have used this company three times. Twice for materials and installation and once for just materials. The employees are extremely helpful and they go above and beyond to make sure you are 100% satisfied with their installation. Always my first choice for flooring. Great family run business