Carpet purchase and installation We worked with Say in selection of a carpet for the downstairs of our condo in Franklin. We found Say to be most helpful, informative and professional in determining our selection of a carpet. The carpet installers were likewise most professional and very pleasant and extremely diligent. They completed the installation between approximately 11:45 and 5:00 and did a superb job! We love our new carpet. We would most definitely return to Franklin Tile Carpet One Carpet for future needs. They installed the carpets on the top floor of our condo approximately 16 years ago and it has held up beautifully which is why we returned to the store.

Great job on my new tile bath floors Great job on my new tile bath floors, very professional job and love the tile. The installers were very professional and got the job done so quickly. Did all the tile cutting outside and were very neat. The second job was 3 rooms of carpeting and a staircase. I love the Lee carpeting, it has a short pile but is shaded so it looks longer. Very plush when walking on it. The installers were very good, John did a wonderful job and especially on the staircase. Both installers were very nice and very professional.

Nice People. Good Service. I am a tough customer. I know what I want and I want it done right. Franklin Tile and Carpet One were a pleasure. Their selection was the best around. They had more of the high end carpet that I was looking for which was great but also made it harder to choose. They were precise with their measurements and the installation went flawlessly. It was a difficult carpet to install as it had a vertical pattern but the installers sent by Carpet one were experienced. I would recommend this company to anyone who is picky.

Very happy! My decorator steered me to Franklin Tile and Carpet One. Bernie was very helpful in keeping the cost reasonable, but choosing good looking carpets. The installers were extremely professional and very neat. They did a great job and we are thrilled with our new carpet. We can't wait to do our bathrooms over and will certainly be using Franklin Tile and Carpet One as they have in extensive selection of both trendy and timeless tile.

Sold us floor but it didn't come with transition strip. We purchased floor, it was delayed, once installed the brand (armstrong) didn't come with transition strip to hallway hardwood. What they installed broke, called to have replaced then we were told the company didn't make it. Very frustrated, staff didn't retu r n our calls. We finally went on youtube and find someone who made his own. Thats what we did. We have a 5 ft transition and they came and measured, they knew we needed it but never informed us, and tried to get by with a plastic strip!