Excellent customer service! I have used this company three times. Twice for materials and installation and once for just materials. The employees are extremely helpful and they go above and beyond to make sure you are 100% satisfied with their installation. Always my first choice for flooring. Great family run business

Disinterest in sale Carpet was purchased and installed on stairway. Nice job and good product. Floor was measured for estimate to replace in basement prior to purchase. I contacted Carpet One and inquired about the delay and was told I would be contacted which did not happen. My guess is we were not important enough.

What a wonderful business that doesn't settle! Franklin Tile & Carpet is a fabulous company to work with in every way. They are perfectionists in the quality of their work, reasonably priced and family owned. We had a small glitch in our installation and the owner himself was here within 15 minutes to resolve- based on a question- no need for complaining, confrontation or stress. We'll never work with anyone else!

Luxury Vinyl kitchen floor All the people at Franklin Tile Carpet One are extremely friendly, patient, and most of all, knowledgeable about floors. They worked with me on my new kitchen floor, and made sure I was happy with every aspect of the process. The installers did a beautiful job, and were worth every penny. I am very picky, so they met my every expectation! I would definitely choose Franklin Tile and Carpet again for any flooring needs, and recommend them to anyone!!

A competent, consultative sales person A highly regarded contractor, Mr Tom Norton, suggested that we use Franklin Tile. We visited Franklin Tile and fortunately we were helped by Kathryn Cahill. Kathryn is an excellent consultative sales person who brings a strong sense of design and harmony to the task of picking out the right tile that will fit the existing decor; with so many choices the task is overwhelming ..We were very lucky to have Kathryn guide us through the many steps in making our final decision. We have recommended Franklin tile to our neighbors whom I know have done business with your company....