Double charged, totally unprofessional cleaner I had one cleaning service with them that was decent; however, the cleaner was a bit incompetent. He lacked knowledge of basic cleaning techniques and time efficiency, which required constant micromanagement, proving to be extremely annoying. Apparently, he juggled five other jobs, from teaching English to making deliveries, which likely contributed to his lackluster performance. Nevertheless, I was double charged for the service without any explanation whatsoever. I filed a dispute with my bank because it was impossible to reach a real human in their customer service department. Honestly, saving $50-$70 was not worth the stress it caused.

This company has NO customer support This company has NO customer support. There is NO phone number listed anywhere, so it impossible to speak with a live person. If you try to email them, you get an automated response that the email address is NOT MONITORED. Their billing system is really quite complicated. I guess there is a monthly :Membership Fee" of $49 and an unknown amount for the monthly cleaning. I am cancelling after this month's cleaning. The cleaning person scheduled for today, never showed up, nor called.

You are stuck in a contract membershi for 6 months You are stuck in a contract membership for 6 month at $49 every month and every 6 months it starts over. My second 6 months they charged me $154.25 for early cancelation. Just be prepared that you are stuck in the membership for 6 months at $49 a month

FEES are high, service is inconsistent I had the service for several months and canceled today. I am so unhappy that I took the $159 fee (to cancel!!) I had several No shows (servicers would simply reschedule the service so I wouldn’t be charged, but I’m still left WITHOUT service), late service (I was called HOURS after they were supposed to show up with excuses about oversleeping/forgetting/dazzling platform problems), and to make it worse, there are NO human beings to talk to. It’s a con job because they charge you so many fees on each service (NOT taxes, but platform fees, service fees) such that you save NOTHING. I feel ripped off for literally hundreds of dollars and even more frustration.

Good cleaning service -