I’m not surprised with all the unhappy… I’m not surprised with all the unhappy reviews here. I won’t repeat everything that has been said. The company is a scam. You can’t talk to anyone but they will email you. I got the cleaners number on the first visit so I hounded her when she didn’t show -twice-always some lame excuse.but came the next day. She never finished our entire condo …I had to do the rest after she left . What she did was good which is why I kept with her through the contract. I felt we should tip her generously. You KNOW the company is getting the money. The cleaners are not being paid their rate. And they charge tax. So it’s $8-$14 more each visit. No cleaning people I ever had charged tax. When contract was up I ran as far from Dazzling Clean as I could. Advice: DO NOT START WITH THEM.

Total scam and they will keep using your credit card without your authorization, be aware Don’t ever ever share your credit card details with them because to get rid of this scam the only option will be to disable your credit card completely and get a new one. All hidden rules and policy which you will keep getting surprise when month passes, so far I have just one service on Oct 2023 which was so called free service for name sake and they already deducted almost 200 dollar till Feb 2024 , I disputed transaction but after a gap of few months they again started charging from this month. After finishing this review I am going to call my bank to disable my credit card and get a new one, seems like that’s the only option left for me. Be aware of this fraud company before you opt for .Good luck !! I have no option to choose 0 star hence i chose 1 star

The experience has been awful The experience has been awful. We have had about five no-shows, two after the cleaning was supposed to start. Given that we stayed home for the no-shows it was super inconvenient. The two cleanings we did have were mediocre at best. One was a good cleaner but incredibly slow. After four hours, she had only completed the kitchen. The second seemed to be under the influence. I have now chosen to terminate the agreement early. That will cost me $175. Which makes the first cleaner $53 per hour.

Not $20/hr, double that Once I signed up I was locked into $49/month for 6 months. If I tried to cancel before that they would charge me an additional $237 for first 6 hr clean. Yes that's as advertised, no issue there. Once I could cancel, I would get spam called every 4 days trying to get me to sign up again, as in 3 calls from multiple different numbers back-to-back followed by a text message saying that they emailed me AND an email offering $35/mo to sign up again. I emailed back to stop trying to contact me and remove me from their list, will know if it worked in 4 days. Services: I paid $49/mo plus $104 for 4 hrs cleaning plus $15.75 service fee. If I didn't want services I could reschedule or cancel the service but I still had to pay the $49/mo. In the end I paid ~$42/hour for one 4 hour clean per month, a far cry from their advertisement of $20/hr. I give 3 stars though because I liked my cleaners personality. But one time she charged me for 4 hours when she was only there 2 and did not respond to my message when I asked her to correct the issue and there was no way to resolve through dazzling clean website at the time, but seems they have a way to escalate to them directly now. They're not terrible, but in my experience I had more efficient cleaners for less cost going through direct hiring. Good luck!

This company has NO customer support This company has NO customer support. There is NO phone number listed anywhere, so it impossible to speak with a live person. If you try to email them, you get an automated response that the email address is NOT MONITORED. Their billing system is really quite complicated. I guess there is a monthly :Membership Fee" of $49 and an unknown amount for the monthly cleaning. I am cancelling after this month's cleaning. The cleaning person scheduled for today, never showed up, nor called.