Horrible technology for 2020 Horrible technology for 2020. Horrible customer service. They provide poor service for what they are paid for. Doorbell camera hasn't worked in over a year. The garage camera won't pick up motion. My trail cam beside it picks up 20x what this camera picks up. Customer service gets you nowhere when you call. Stay the h*** away from Northstar Security.

Would give a 1/2 star if possible If I could give a 1/2 star, I would. I had a horrible experience with North Star. When I called to cancel, I was told I was locked into another 18 months after already completing 5 years with such a heartless company. They give you a long contract then do not contact you when your contract is ending. The contract is automatically renewed from a contract signed FIVE years ago. The representative attempted to "drop my rate" yet increase my time. I am leaving this company at the first opportunity. They should lose any lawsuit against them. Extremely horrible customer service. Expensive service. Long contract terms. Worst company I've ever done business with. Stay FAR away!

They will keep “auto renewing” your… They will keep “auto renewing” your contract and charging you hundreds to get out of it. We waited 18 months for our contract to end to call and cancel and then were told we’d have to wait another 18 months because when we signed up FIVE years ago the contract said it could auto renew. They send out no notification of renewal-most likely so they can hopefully lock you in without you catching it. Shady company, crappy equipment, crappy customer service.

Northstar home security is a complete… Northstar home security is a complete joke. They don't know the first thing about security or customer service. They lock you into a 5 year contract because they know its the only way they can keep your business. BEWARE STAY AWAY!!!

"I MADE THE WORST DECISION IN MY LIFE"… "I MADE THE WORST DECISION IN MY LIFE" getting this security system installed at my residence on November 18th, 2017. Today is April 16th, 2018 and I'm still experiencing issues. I CAN'T GET HOLD OF technical support, customer service , not even the regional manager of this area ! My alarm system has been working on and off until yesterday in which both security panels are frozen. MY HOME IS NOT PROTECTED NEITHER AM I !