Don’t sign you’ll be in high rate… Don’t sign you’ll be in high rate contract forever. They auto renew without even checking with you if you want to renew. Most expensive service, didn’t realize until after I signed up 5 years ago and now I’m stuck for another 18 months. That is is I remember to cancel in request in 16 months.

Northstar home security is a complete… Northstar home security is a complete joke. They don't know the first thing about security or customer service. They lock you into a 5 year contract because they know its the only way they can keep your business. BEWARE STAY AWAY!!!

"I MADE THE WORST DECISION IN MY LIFE"… "I MADE THE WORST DECISION IN MY LIFE" getting this security system installed at my residence on November 18th, 2017. Today is April 16th, 2018 and I'm still experiencing issues. I CAN'T GET HOLD OF technical support, customer service , not even the regional manager of this area ! My alarm system has been working on and off until yesterday in which both security panels are frozen. MY HOME IS NOT PROTECTED NEITHER AM I !

Horrible company Horrible company. Salesmen promise and then installers are incompetent. Alarm did not work after install. Called and no replies. Had another company come in and replace. I trusted talking to owner was good for cancellation. He is shady and poor excuse for a human. I am now stuck in a 42 month contract. Thats OK. I will cost them customers as much a possible. RUN FROM NORTHSTAR AS FAST AS YOU CAN.

Easy, good looking, and well worth the money. The product actually gives me peace of mind. I can access everything easily from my phone or from the touchpad screen that looks good. The customer service has been excellent thus far. The salesman was a nice young man who was great with my daughter (6 month old). The installer was prompt, professional, and efficient. If looking for a security company I recommend NorthStar