Poor Customer Service Company is elusive when trying to cancel service. Apparently, no one can help you to do this, but instead they tell you a representative will call you within the next 72 hours. No one calls and one has to call back, only to be told the same with repetitive, "we're sorry" "I know this is frustrating" "I apologize" and really doing nothing!!!???

Worst company ever. Alarm functions not working, calls result on 45+ minutes on hold without answer. Receptionist promises a call back from technician later that evening or next day - no call ever returned. Impossible to get a call back from anyone it seems and I'm forced to pay the bill if the alarm works or not. Crappy company, worst customer service around.

I sent a cancellation hand written… I sent a cancellation hand written letter to their company on behalf of my mother inlaw also the signatory but this company still continues to charge us monthly for the service that we dont even use or cannot access because we already have an ADT system at our house. Ripoff company.

Excellent Service I recently bought a house and took over the buyers contact. I have had nothing but dedicated employees trying to do all they can to assist me. Our installer Anthony V., is a great guy, he has gone above and beyond in educating me about security systems and other ways to keep our house safe. I would recommend GHS to everyone.

Total garbage Total garbage. The only time anything got fixed on our system was when I fixed it myself. This is the only company I have ever done business with that cares nothing about customer satisfaction or service. Stay far away from GHS Security!!!!