Iris Brumfield
GBShady, sneaky, business practices Back in 2018 a technician was sent out to check my alarm panel to make sure it was working properly. When he finished I had to e-sign his form verifying that he checked my panel. He said I would get an email copy. That email copy was an extended contract my husband and I never saw or agreed to. When I called customer service to complain about it, it was a waste of time and we have been stuck in this contract for two and a half years. Sence they want you to cancel in writing 30 days in advance, I will send it 60 days in advance certified mail, return receipt requested. This is a shady company with terrible business practices. If they have to trick you into a contract instead of presenting it to you and letting you decide what you want to do, this is a company I don't want to deal with and wouldn't recommend to my worst enemy.
Pamela Wilson
GBContract was up last November,2020.They… Contract was up last November,2020.They automatically kept it going. Without my approval. I've called,pleaded, several times to stop withdrawing from my bank account always an excuse. Just sent a certified letter for them to stop. Was told I would have to pay 300 dollars to get out. Filing petition in Federal Court today.May I add, the first call last year the lady tried to trick me in e-signing to another contract and I refused.
Raul Vargas
GBPoor Customer Service Company is elusive when trying to cancel service. Apparently, no one can help you to do this, but instead they tell you a representative will call you within the next 72 hours. No one calls and one has to call back, only to be told the same with repetitive, "we're sorry" "I know this is frustrating" "I apologize" and really doing nothing!!!???
Jeremy
GBGHS is the worst when trying to end… GHS is the worst when trying to end your contract. I have been trying unsuccessfully to cancel their service for a month! I have not used the building the system is in for over two years but have paid the bill and now I do not remember the security password to access the account when calling. I have been told they would send me an email to cancel, never happened. I have been told twice a supervisor would call back, never happened. I am to the point now of ripping the equipment off of the wall and then maybe I can get a response. I will never recommend them to anyone!!!
arnaldo rios
GBA GHS rep came to my elderly father's… A GHS rep came to my elderly father's door in September and got him to switch from Brinks to GHS with the promise of paying off his Brinks account. They have not paid it off, so he has been forced to double pay. Efforts by my father, my brother-in-law and me to contact GHS Customer Service to correct the situation have gone unanswered. WARNING: Don't do business with this company that preys on gullible seniors, does not fulfill its commitments, and is unresponsive to customer requests for assistance.