ADT is bad business! Left a review about ADT and I got a reply to contact with screenshot of my review to an email. Ha! The email doesn't exist. More points against ADT! Unbelievable! Absolutely will not renew contract! Bad business!

Company was very courteous Company was very courteous, etc. So far I'm liking my equipment. However, I was told that anytime the alarm goes off I would get a phone call and the first time it went off, I didn't. I'm not sure if it's because I had gotten to the box and turned it off or what but the tech told me they call each and every time immediately so maybe I misunderstood. Also I was under impression from talking with a former manager that I was going to get 2 pieces of equipment for a certain price and was told by the home tech that it was not included. Not sure what happened there either. However, I'm going to continue with ADT and hope I am pleased with everything in the future.

Not the ADT we had in Texas We have been long time ADT customers in Texas. Just recently moved to Florida and had ADT installed in our home. We were given just ONE fob for the system-could have purchased a second one. We also were told we could control the system on and off via my cell phone. After several attempts, the cell phone access to the system still does not work. There has also been no follow-up to see if it is working. That is just not good customer service and was very disappointing after the 5 star service we were used to in Texas.

I have had my share of weird… I have had my share of weird circumstances since the install of my security system. Both Anthony and Rob have taken excellent care of me. I feel at ease with my choice of security systems. They have been very polite and professional with my total service since the original install. Great service and two thumbs up.

Poor Service from technician Matt to say the least. The technician who came to the house was in bad need of training. His name was Matt and he spent more than 4 hrs in our home trying to figure out how to set up our system. He called someone who did manage to come over for a short time and help him out and he was very good. I don't know the other techs name. Being new customers, we were disappointed in the service we received. We also asked some questions about the control pad that was installed and he gave us wrong or incomplete answers. We suggest you train your people much better before they come out to customers homes.