CANNON SAFE JUNK WARRANTY Went to order a spare key for my Cannon Safe and was told they no longer have keys. They wanted to sell me a whole new locking system and I would have to have a locksmith install it. My safe works find and only need a spare key. When I bought my safe, it had a LIFETIME WARRANTY, I guess it really doesn't. BEWARE OF CANNON SAFES WARRANTY, (it's not worth the paper it's written on).

Went to Cannon.com to look for shelf… Went to Cannon.com to look for shelf clips, couldn't find any on the site so against my better judgement I decided to start a chat...all good from here. Toni was on the other end and she was fantastic, I was expecting to have to pay if I could get them at all, was also expecting BOT on chat, she was very helpful, explained the warranty coverage, opened a case and sent it to someone who will be in touch and apparently send me clips. This was the best customer support I have had in many years. Toni--since I can't buy you a beer I will have a second one on your behalf this evening. Cheers all and thanks again.

I got a cannon safe and it was missing… I got a cannon safe and it was missing 2 of 3 spokes to open the door, missing shelf clips to hold up shelves , and my keypad didn’t work. Seems to be a common problem with bad customer service. The lady I spoke with was very unhappy to be at work it seemed like and got irritated after I listed all my problems

Excellent customer service Excellent customer service. The lady was able to take care of my problem quickly and efficiently.. Previously I had a hard time working with customer service.. Very pleasantly surprised

I'm rating my cannon 64 safe on every… I'm rating my cannon 64 safe on every site I can so I can get Cannon to stand behind their warranty and fix my electronics lock that has been broke for 2 months, the electronic lock won't lock and their customer service keeps telling me the parts are on the way. Terrible customer service