I needed help to program my combination… I needed help to program my combination code for my safe. Lorena Camberos contacted me and directed me to successful results. Lorena knows her stuff and where to go for detailed instructions. She is very patient and does not rush to get done. She’s a keeper.

I just chatted with customer service… I just chatted with customer service rep Toni Rodarte and they were very knowledgeable, kind, and courteous. They assisted me as best they could and, when I could proceed no further, found a way to continue our conversation via e-mail.

My 10 year old safe needed a keypad… My 10 year old safe needed a keypad replacement. Never did i anticipate Cannon sending me one free of charge. Thats a stand up company!

CANNON SAFE JUNK WARRANTY Went to order a spare key for my Cannon Safe and was told they no longer have keys. They wanted to sell me a whole new locking system and I would have to have a locksmith install it. My safe works find and only need a spare key. When I bought my safe, it had a LIFETIME WARRANTY, I guess it really doesn't. BEWARE OF CANNON SAFES WARRANTY, (it's not worth the paper it's written on).

Intermittent electronic lock operation Customer service was very helpful with getting my lock replaced. I just gave them all the information and they’re putting me in contact with parts department with an order number and I appreciate their help.