I'm very pleased with the expertise use… I'm very pleased with the expertise use by this company, Home Outlet Direct. Their shipping practices are exceptional. They over pack everything. They go so far as to separate item which historically get damaged. I have received almost an entire kitchen and nothing damaged.

A total home kitchen transformation courtesy of HOME OUTLET DIRECT We researched appliances for our home renovation for well over a year until I found Home Outlet Direct. From that point on, smooth process. We selected a fantastic Thor Package, ordered and within 3 days received communications from the company asking about our timeline and how did we want to take delivery. Appliances arrived crated and well packed. Included with the order were the specification sheets for each appliance. We gave those to the kitchen designer who incorporated into our renovation plans. Easy installation for our contractor. If I had to do it all again, I would go straight back to HOD. I have also recommended to friends and family!

I bought a mini split system from them… I bought a mini split system from them online and we had issues with it. Finally Mr. cool and home outlet direct agreed to refund it for full price so I sent it back in and now they are refusing to give me my money they have the product and my money they will not answer the phone. They will not transfer your call. I have very poor customer service.

STAY AWAY FROM THIS COMPANY AT ALL COSTS!! IT’S A SCAM I posted a review on here and this company DELETED the review so I am reposting. This is a SCAM of a company and all of their reviews on here look like they’re FAKE because they are deleting ALL the negative reviews so that no one can really see what a bad business they are. I ended up buying my appliances from Lowe’s who had a better price, better service, and ACTUALLY knew about the products they were selling. DO NOT SHOP ON THIS STORE. I’M GOING TO GO TO THE BETTER BUSINESS BUREA AND LET THEM KNOW THIS COMPANY IS DELETING THEIR REVIEWS!!!

I own Wolf and Sub Zero but thought I… I own Wolf and Sub Zero but thought I would try Thor from Home Outlet Direct. For the money saved, its a great product. well worth the money. my entire package, fridge, microwave, dishwasher, stove cost the same as my Wolf stove at home so I will use Thor again and HOD as my retailer. Nice product, fast delivery, great service.