Bad Company I ordered their product about 3 weeks ago and have not received anything except for apologies from the company. DO NOT PURCHASE ANYTHING FROM THIS COMPANY UNLESS YOU ARE WILLING TO WAIT FOR MONTHS TO GET YOUR PRODUCT.

If I could give no stars I would If I could give no stars I would, I ordered 3 personal neck fans on May 27th 2022, I received an order number almost immediately. Then it all went down hill, after approximately 6/7 emails and around 3 weeks I finally received an email stating it had or was close to being shipped and I received a tracking email, but shock, no tracking number. Then after another 3 weeks and somewhere in the region of 30 emails back and forth no further. Just like the other reviews there was no information forthcoming from blast. Just generic responses with an apology and the same nonsense. How a company can’t track its orders and seemingly can’t communicate with its warehouse is beyond me. I strongly believe this is fraud and I have since given up the hope of receiving my order. I have requested my money back and I have been told it will take 30 days. This I strongly disbelieve. Do not use this company especially from the UK. Like the others have said, you can’t get in touch other than email and numerous attempts to complain to managers or have someone call me falls on deaf ears. For the purpose of the response to this email from Blast, my order number was 2218974201. Blast have responded to my review however I am unaware of how to reply to thief response and as the negative reviews would suggest it’s nigh on impossible to get hold of anyone at Blast

SCAM SCAM Please do not order!!! Trying to return my order number 2320276803 rec'd 15.1.2023. Completed forms several times online, still no replies. Has anyone received refunds and how long did it take? Very disappointed with the service and the product. The heaters do not perform as advertised.

This product does not perform as described This product does not perform as described in he advertising video. The heat produced can only be felt if you are within 12" of the front of the unit. It will NEVER heat up even a vey small space. I initially requested a refund for this product a month ago. I have since received 8 messages promising to send me a return label but never doing so. This lack of action and delay tactic has SCAM written all over it. If the Company spent as much time responding to the initial request as they have delaying, the issue could have been resolved. Worse customer service ever. Order Number 2220022344. Interesting that each time this post is updated, a quick response from Blast Auxiliary is written, supposedly reaching out resolve the issue. But then nothing further results. No action. No resolution. No response. Nothing.

Absolutely useless heater Absolutely useless heater. Wish I had read the honest reviews here before purchasing. I bought it for my small 5 sqm office and even leaving it on constantly does not heat the room. The only reason I have not returned it is because of the equally bad reviews about Blaux`s return policy and procedure.