Please please do not purchase this heater This product does not perform as described in he advertising video. The heat produced can only be felt if you are very very close the unit. It will NEVER heat up even a vey small space and for the price it is a disgrace. I initially requested a refund for this product a month ago. However, the hoops that Blaux put in the way has made returning it almost impossible to carry out. On a number of occasions I have been asked for my order number and I have given them ALL the numbers allocated to this purchase. On the email receipt from Global performance it shows a number which I have given them. On the shipping details which arrived with the heater, the Store order number – ditto. And I also gave them the Shipment ID number. Looking through some of the review responses, I am guessing that the “customer services” response will no doubt post a generic apology and ask for them again…. Worse customer service ever.

SCAM!!! Same experience. I ordered my small heater about 6 weeks ago. Yep. terrible quality. It will NEVER heat up a small room. I immediately contacted the company to return the order. Very weird protocol. I received several emails in short succession telling me that I was top priority (very scam like). Then nothing. I have written again. Nothing. Do. not buy this. It is a scam. Thanks, Keeshia, for your reply. Since there is no way for me to reply to you, I'll leave my order number here and see if something gets done. Order #: 2220134590

Never received -SCAM Ordered May 1 - I received an order number but never received a tracking number (as stated should have been within 48 hours). I contacted their support several times, and the response was always the same - please be patient. I lost patience on 6/3/22 when neither a refund nor a tracking number was received. I have contacted my bank's fraud department. Update 6/5/2022: Order #2218729052

I ordered 2 on 12/21/22 I ordered 2 on 12/21/22. Still waiting for the delivery. Haven't had an update or heard from them since the confirmation email. How long does it take to receive an order? You received your money right away.

Company calls customer liar Company calls customer liar! This company is a literal nightmare! BEWARE. After endless emails with no order delivered, the company say they delivered to my porch( don’t have one) my property has 24 hour CCTV cameras which stores all footage, no delivery was ever made, yet, my truthfulness has been questioned! Rather than accepting this ( cameras don’t lie) they continually harass me by email & refuse to accept that, no order was delivered. A disgusting way to treat customers .. talk about ‘bad customer service’ .. I’ve left it to my bank now, further harassment will mean me taking legal action.