Beware: This company repeatedly sells Out of Stock items Twice this company sold me a duffel bag and, after taking my money they wrote the next day to say the color I wanted was out of stock. I did get the money refunded, but EarthHero obviously kept ALL of my credit card information on its site. Yesterday my daughter (for whom I bought the duffel) informed me that the color (Green). When I went to purchase the item, the site had ALL my credit card info., including the security code. I thought that was strange that I wasn't prompted to fill it in. Less than 24 hours after EarthHero charged my credit card, I got an email saying that the item was Out of Stock and trying to cajole me to settle for an entirely different color. I wonder if there were any green bags after all? I know that I will be refunded, but it irks me that they still have all my credit card information. I have asked them to scrub it. I would never buy anything from this company again.

Poor quality product and customer care No cushion at all in sole, think of walking on a thin layer of suede and boiled wool. Not my idea of quality or comfort in a slipper. My fault was that i gave them a chance and wore them for about 20-30 minutes inside my home but got a small stain on the suede soles. Since they don't stand behind their quality they emphasize that they cannot accept returns unless they are unused and in same condition as arrived. I do understand trying to avoid someone sending back shoes wore for a year but i also understand good customer service and looking at a long term profit of satisfied customers vs a short term profit of get every buck you can despite the customer satisfaction. Buyer beware, you will not be valued.

Unresponsive I revived someone else’s item. I have had no response on getting my item or a refund or how to return the unordered item. No one answers call or returns messages. Horrible customer service

Earthhero. A company that takes the planet's future seriously Earthhero has a great website with amazing products. I have found sustainable solutions that I'd never thought about! I just learned about this company, so I've only gotten one order, cloth towels to replace paper towels. See? What a terrific idea! I'll be back, probably to get christmas gifts!

disappointing experince one if you call the company on this number 844 852 8935 for an inquire no one picks only music plays and the lines discconnects two if you have pay for priority delivery 10.35 for one to 3 business days your choice wont be honored it arrives 5 business days if that three if you ceo and founder you wont get a response back therefore please consider shopping experience will be in vain new york city nam myoho renge kyo