disappointing experince one if you call the company on this number 844 852 8935 for an inquire no one picks only music plays and the lines discconnects two if you have pay for priority delivery 10.35 for one to 3 business days your choice wont be honored it arrives 5 business days if that three if you ceo and founder you wont get a response back therefore please consider shopping experience will be in vain new york city nam myoho renge kyo

I love you, EarthHero! I love EarthHero- they are a trustworthy site for all things eco-friendly! I love seeing how they continue to grow and expand their product selection, even taking what I want to see on the site into account! Thanks, EarthHero, for making it easy for all of us to be "Earth Heros!" :D

Great website and customer service I've ordered from EarthHero multiple times by now and always had very positive experience. Great products, great shopping experience on their website and great customer support. One package of baby wipes I ordered was a bit torn (looked like someone accidentally cut it with a knife) and they immediately offered a replacement or a refund. When a color of a water bottle I ordered ran out they contacted me to ask if I want to swap for another color or get a refund. They have always been quick to answer and very personable.

Unresponsive I revived someone else’s item. I have had no response on getting my item or a refund or how to return the unordered item. No one answers call or returns messages. Horrible customer service

Worst customer service... Worst customer service I have ever encountered. My package was misdelievered by the USPS, My package was placed into a locked box at my mailbox but the key was not placed in my locked mailbox. I did not recieve my order and Earthhero refused to replace it. I will repurchase my products from other companies and never use Earthhero again.