EarthHero is WOWZA Such an incredible company, with the best team behind them! They have a great range of products and I love that they strive for sustainability at every turn. Would 10/10 recommend to a friend or anyone who wants a fantastic selection of products in every department with an ethical foundation. My HEROES!

Poor quality product and customer care No cushion at all in sole, think of walking on a thin layer of suede and boiled wool. Not my idea of quality or comfort in a slipper. My fault was that i gave them a chance and wore them for about 20-30 minutes inside my home but got a small stain on the suede soles. Since they don't stand behind their quality they emphasize that they cannot accept returns unless they are unused and in same condition as arrived. I do understand trying to avoid someone sending back shoes wore for a year but i also understand good customer service and looking at a long term profit of satisfied customers vs a short term profit of get every buck you can despite the customer satisfaction. Buyer beware, you will not be valued.

Worst customer service... Worst customer service I have ever encountered. My package was misdelievered by the USPS, My package was placed into a locked box at my mailbox but the key was not placed in my locked mailbox. I did not recieve my order and Earthhero refused to replace it. I will repurchase my products from other companies and never use Earthhero again.

Unresponsive I revived someone else’s item. I have had no response on getting my item or a refund or how to return the unordered item. No one answers call or returns messages. Horrible customer service

A brush. 20 dollars. Yup. I ordered what I thought was a mascara brush with a tin of mascara, I received just the brush. Why put a photo of the mascara tin if you will only give me the brush?? Ridiculous.