Unresponsive I revived someone else’s item. I have had no response on getting my item or a refund or how to return the unordered item. No one answers call or returns messages. Horrible customer service

disappointing experince one if you call the company on this number 844 852 8935 for an inquire no one picks only music plays and the lines discconnects two if you have pay for priority delivery 10.35 for one to 3 business days your choice wont be honored it arrives 5 business days if that three if you ceo and founder you wont get a response back therefore please consider shopping experience will be in vain new york city nam myoho renge kyo

My go to shop for life’s essentials My go to shop for life’s essentials, gifts, and household items! I’ve ordered everything from Girlfriend Collective leggings to phone chargers to dish brushes to baby gifts on EarthHero.com, and am always satisfied with the customer service and selection. In the day and age of instant gratification, I am always looking for a more sustainable way to be a consumer. EarthHero.com does the work for me so I can trust my purchases are quality and friendly to the environment. I am always impressed with the shipping speed. 10/10 recommend EarthHero to my friends and family!

Great website and customer service I've ordered from EarthHero multiple times by now and always had very positive experience. Great products, great shopping experience on their website and great customer support. One package of baby wipes I ordered was a bit torn (looked like someone accidentally cut it with a knife) and they immediately offered a replacement or a refund. When a color of a water bottle I ordered ran out they contacted me to ask if I want to swap for another color or get a refund. They have always been quick to answer and very personable.

Beware: This company repeatedly sells Out of Stock items Twice this company sold me a duffel bag and, after taking my money they wrote the next day to say the color I wanted was out of stock. I did get the money refunded, but EarthHero obviously kept ALL of my credit card information on its site. Yesterday my daughter (for whom I bought the duffel) informed me that the color (Green). When I went to purchase the item, the site had ALL my credit card info., including the security code. I thought that was strange that I wasn't prompted to fill it in. Less than 24 hours after EarthHero charged my credit card, I got an email saying that the item was Out of Stock and trying to cajole me to settle for an entirely different color. I wonder if there were any green bags after all? I know that I will be refunded, but it irks me that they still have all my credit card information. I have asked them to scrub it. I would never buy anything from this company again.