David
FRGreat customer service that helped with… Great customer service that helped with all of my questions and concerns. Light came packaged nicely with a beautiful note.
Faye
GBI bought 10 different lights for… I bought 10 different lights for Christmas from Klarako and had the expeirence of receiving them all in a timely manner. Gifting them to my nieces and nephews who love their interior decor was a great joy to watch. They all adore their new lights!
Denise Hutson
GBThe absolute worst! I ordered the "Minimalist Luminous… I ordered the "Minimalist Luminous Elegance Lamp." This is an overprice VERY cheap knockoff. First, I ordered on February 5, 2024 and did not receive it until March 22, 2024 after having to email support on numerous occasions. The lamps shipped directly from China and came in a box that looked like it came from a discount store. It is cheap plastic. My attempt to contact support to get a refund or shipping label has been blocked and returned as "undeliverable." This is an absolute scam.
customer
GBThe Reno Floor Lamp is absolutely… The Reno Floor Lamp is absolutely fantastic! The color option are endless, which opens up so many possibilities. My only tiny gripe is that there weren't any instruction for the buttons- the on /off button looked like a logo to me at first. But a quick email sorted everything out, and the response was immediate. Thank you so much! i'll definitely be placing another order soon.
Consumer
DKOne of our lamps broke after 115 days One of our lamps broke after 115 days, I was hoping there was some warranty but no Here are their answers Your order was successfully delivered on 2024-01-03. Our return or replacement policy extends for 90 days from the date of delivery for any issues. Unfortunately, as this timeframe has passed, we regret to inform you that we are unable to offer any further assistance at this time. We don't do business with them anymore